Zendesk Sunshine data extractor

Import a new customer’s Zendesk Sunshine data — limits, object records, object type policies, and object types, and 2 more object types — into your product as normalised, relational tables. Vern handles Zendesk Sunshine’s auth, pagination and rate limits, so onboarding a customer off Zendesk Sunshine doesn’t mean building and maintaining that plumbing yourself.

Start a migration Browse all extractors

Objects extracted: 6
Incremental: 1
Authentication: OAuth

Export coverage

What Vern pulls from Zendesk Sunshine

Know exactly what comes across before you migrate. Every object below is normalised into typed tables with referential keys preserved, so the relationships between a customer's records survive the import.

Limits
Object records
Object type policies
Object types
Relationship records
Relationship types

Managed by Vern

The parts you'd otherwise build yourself

Authentication

Your customer authorises Vern once through the vendor’s consent screen. Vern stores the resulting tokens encrypted, refreshes them, and attaches them to every request — you never handle the raw credential.

Pagination

Vern detects and handles Zendesk Sunshine's paging model — cursor, page number or offset — internally, and returns one consistent, de-duplicated result set. You import a customer's complete data without ever managing a page token.

Rate limits

API sources rarely publish their real rate ceiling until you hit a 429 mid-import, and many silently cap page size. Vern queues and throttles requests to stay under the limit, so a partial pull never lands a customer in your product with missing data.

Output shape

Normalised JSON per object with referential keys preserved and timestamps in ISO 8601. Delivered as JSON or CSV, pushed to your API or webhook, or loaded straight into your application database.

Schema drift

If Zendesk Sunshine changes what it returns between migrations, the agent notices the difference against what it recorded last time and raises it, rather than importing a customer with a column quietly missing.

What it learns

Everything Vern works out about Zendesk Sunshine's quirks — field formats, enum values, ID and date patterns — is written down against the source and applied automatically to every customer you migrate off it afterwards.

What your customer provides

Start date
Subdomain

Collected once, stored encrypted in a vault, and attached to every request. Credentials are never written into the agent transcript.

API quickstart

Run a Zendesk Sunshine migration from your own product

Create the migration, let the agent extract and map, then pull the result out — without your customer ever seeing a Vern dashboard.

app.vern.so/api/v1

API=https://app.vern.so/api/v1
KEY="x-api-key: $VERN_API_KEY"
JSON="Content-Type: application/json"

# 1 — create a migration against Zendesk Sunshine
ID=$(curl -sX POST $API/migrations -H "$KEY" -H "$JSON" \
  -d '{"name":"Acme onboarding","source":"Zendesk Sunshine"}' \
  | jq -r .migration.id)

# 2 — hand over the customer's credentials for this run
curl -X POST $API/migrations/$ID/source-connection -H "$KEY" -H "$JSON" \
  -d '{"credentials": { ... }}'

# 3 — the agent extracts, maps and previews, stopping before it writes
curl -X POST $API/migrations/$ID/runs -H "$KEY" -H "$JSON" \
  -d '{"kind":"generate"}'

curl $API/migrations/$ID/preview -H "$KEY"

# 4 — approve, then pull the normalised rows back out
curl -X POST $API/migrations/$ID/runs -H "$KEY" -H "$JSON" \
  -d '{"kind":"execute"}'

curl -X POST $API/migrations/$ID/exports -H "$KEY" -H "$JSON" \
  -d '{"slugs":["customers","invoices"]}'

The Migration API runs the whole lifecycle over HTTP with an organisation-scoped key. The agent conversation can be streamed into your own UI, and the preview lets you check exactly what an import will produce before a single row is written.

Read the API reference

Zendesk Sunshine references

Onboarding a customer off Zendesk Sunshine?

Bring a real Zendesk Sunshine export and we'll show you what lands in your product.

Request demo Start with free credits